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Job Requirements of Executive EUC Specialist (onsite in McLean, VA):
Experience, Skills, Education:
- Minimum high school diploma; Microsoft certifications are a plus.
- At least 3 years of IT experience with a focus on providing support to C-level executives or VIPs in a corporate environment.
- Strong experience troubleshooting both Windows and Apple environments.
- Hands-on experience with IT infrastructure setup for home offices, including networking, Wi-Fi configurations, and peripheral devices.
- Familiarity with Altiris, BitLocker, RSA Security Tokens, and encryption tools; knowledge of ServiceNow or similar ticketing systems is a plus.
- Exceptional communication skills (written, verbal, and listening) with the ability to interact effectively across all levels of the organization.
- Strong planning, organizing, problem-solving, and time-management skills.
- Ability to lift up to 50 lbs. and work off-hours as needed to support business demands.
- Professional business attire is required as this role is onsite at our headquarters and center of excellence.
- Proactive, detail-oriented, and customer-focused, with the ability to prioritize tasks based on business impact.
This position is critical to ensuring the seamless operation of IT services for our executives and requires someone who thrives in a fast-paced, high-pressure environment. If you’re passionate about delivering exceptional IT support and enjoy working closely with senior leadership, we encourage you to apply!
COMPENSATION
The salary range for this position is $37 to $41 on hourly basis. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
- Medical, dental and vision coverage (low copay & deductible
- Life insurance
- Short- and long-term disability
- 401(k) + match
- Generous Paid Time Off
- Paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Summer Hours
EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under the law, please
.Do you meet the requirements for this job?
Executive EUC Specialist (onsite in McLean, VA)
At MultiPlan, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!!!
Executive End-User Computing (EUC) Specialist position is onsite at our brand new McLean office in Virginia. The role requires you to come into the office every day. This is a high profile role supporting the executives, VIP visitors. You will be responsible for providing technical support to end-users in configuration, installation of software and deployment of desktops and laptops. Troubleshoots repairs and debug complex desktop/laptop hardware, printers and software problems.
Job Roles and Responsibilities
- Provide hands-on, end-to-end IT support for C-level employees and senior leadership, addressing their unique needs in both office and home office settings.
- Proactively troubleshoot and resolve technical issues quickly and efficiently to minimize downtime, recognizing the criticality of executives’ time.
- Responsible of managing the setup, configuration, and maintenance of executives home office IT infrastructure, including internet connections, Wi-Fi networks, network devices, printers, and peripherals.
- Troubleshoot and resolve issues related to internet browsers, VPN client software, RSA Security Tokens, cellular broadband, Wi-Fi, email synchronization (Outlook), and remote access solutions.
- Support both Windows and Apple environments, ensuring compatibility and functionality of software, hardware, and peripherals.
- Handle high-pressure situations with executives and VIPs, maintaining professionalism, confidence, and tact.
- Collaborate with IT teams such as Network, Telecomm, and Server teams to implement and maintain cross-functional solutions that align with corporate security and operational standards.
- Exhibit advanced soft skills, including active listening, problem-solving, discretion, and superior customer service, to build trust and rapport with executives.
- Support dynamic and urgent schedules of senior leadership, including providing after-hours support when necessary.
- Ensure compliance with HIPAA regulations and requirements.
JOB SCOPE:
This role requires moderate direction but relies on independent judgment to identify issues and recommend solutions. Work is varied and moderately complex, requiring a broad range of knowledge gained through experience. The incumbent will work closely with internal and external stakeholders to achieve objectives while prioritizing the needs of C-level employees and senior leadership.
Job Requirements:
Experience, Skills, Education:
- Minimum high school diploma; Microsoft certifications are a plus.
- At least 3 years of IT experience with a focus on providing support to C-level executives or VIPs in a corporate environment.
- Strong experience troubleshooting both Windows and Apple environments.
- Hands-on experience with IT infrastructure setup for home offices, including networking, Wi-Fi configurations, and peripheral devices.
- Familiarity with Altiris, BitLocker, RSA Security Tokens, and encryption tools; knowledge of ServiceNow or similar ticketing systems is a plus.
- Exceptional communication skills (written, verbal, and listening) with the ability to interact effectively across all levels of the organization.
- Strong planning, organizing, problem-solving, and time-management skills.
- Ability to lift up to 50 lbs. and work off-hours as needed to support business demands.
- Professional business attire is required as this role is onsite at our headquarters and center of excellence.
- Proactive, detail-oriented, and customer-focused, with the ability to prioritize tasks based on business impact.
This position is critical to ensuring the seamless operation of IT services for our executives and requires someone who thrives in a fast-paced, high-pressure environment. If you’re passionate about delivering exceptional IT support and enjoy working closely with senior leadership, we encourage you to apply!
COMPENSATION
The salary range for this position is $37 to $41 on hourly basis. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
- Medical, dental and vision coverage (low copay & deductible
- Life insurance
- Short- and long-term disability
- 401(k) + match
- Generous Paid Time Off
- Paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Summer Hours
EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under the law, please
.